Direct Deposit FAQs

Georgia State University offers you the service of delivering your excess financial aid money more quickly than ever, by depositing your excess financial aid directly into your checking account.

What is direct deposit?

• Instead of receiving a check for your excess financial aid, your excess aid funds are deposited electronically into your checking account at the bank you choose.
• An e-mail notification is sent to you up to three days in advance each time a direct deposit is made to your account.

What are the benefits?

• Funds are delivered directly to your bank account.
• Mailing address problems are eliminated.
• No more standing in line at your bank to deposit your check.
• Protection against theft or time delays caused by lost checks.
• No worries if you’re out of town or don't have time to pick up your mail.
• No paper work or phone calls since students enroll via GoSolar.

Can a direct deposit be made to any bank?

• The University can direct deposit to any financial institution within the United States of America with electronic funds transfer capabilities.
• A large majority of banks participate in the electronic funds transfer network.

What will direct deposit cost you?

• Direct deposit is a free service offered to you by Georgia State University.

How will you know when a payment has been deposited?

• An e-mail notification will be sent to your GSU issued e-mail address each time a direct deposit is made to your account. Check with your bank to ensure the funds have been credited to your account.

When can you sign up?

• You can now enroll for direct deposit via GoSolar.

How do you sign up for Direct Deposit?

• Simply log into GoSolar, go to the Student Accounts Menu and select ‘Enroll\Change Direct Deposit’. Instructions are provided on site.

What if you change bank accounts or want to cancel your direct deposit enrollment?

• You can change your bank and account numbers, or cancel your direct deposit enrollment on GoSolar at ‘Enroll\Change Direct Deposit’.

Does GoSolar enrollment affect my Payroll Direct Deposit?

• No, enrollment on GoSolar is only for Student Accounts direct deposits; please contact the Human Resource Office for all Payroll Direct Deposit enrollments and changes.

How can I see details of my Direct Deposit?

• You can view refund and direct deposit bank details on GoSolar at View Refunds and Account Summary by Term.

If you have a problem with a Direct Deposit, how do you resolve it?Whom should you contact?

· Problems with direct deposit are rare. However, if you encounter a problem or have questions concerning direct deposit, please call the Student Accounts Office at (404) 651-2362, or stop by 100 Sparks Hall.